Careers

At Mastermind Toys, we take play seriously—do you? We offer a corporate culture that’s both fun and focused, a competitive compensation package and an opportunity to learn and grow along with one of Canada’s premier brands.

To apply to any of our Store or Home Office postings, please email your resume to employment@mastermindtoys.com and indicate the job title in the subject line.

Store Opportunities

Alberta

Red Deer, Alberta

Sales Associate

Location: 5250-22nd Street, Unit #90 , Red Deer

We are passionate about children's specialty toys! Our retail Toy Stores and website www.mastermindtoys.com are renowned for our selection of extraordinary children's toys, books & outstanding customer service. Mastermind is all about learning & we have great toys!

In our professional, dynamic environment we offer our staff many opportunities to learn & grow with us. We provide our employees with on-the-job sales & product knowledge training, we provide a lively, friendly work environment and are proud to offer our employees a generous personal discount.

We seek Sales Associates

Mastermind Sales Associates bring fun, learning and confidence to parents & children by providing an exceptional in-store customer experience and shopping environment.

We are seeking individuals who have flexibility to work a variety of shifts particularly daytime schedules.

Responsibilities will include:

  • Interacting with customers to create the "Mastermind shopping experience"
  • Enthusiastically assisting customers with their product selections, relying on your customer service skills and the product knowledge you will learn
  • Participating in the creation of inviting, attractive merchandise displays & general store upkeep
  • Processing customers transactions thru the POS system
  • Receiving & merchandising incoming store inventory

We seek people who:

  • Are outgoing, friendly and enjoy interacting with people
  • Share our passion for the best in children's specialty toys and books
  • Possess strong communication skills
  • Enjoy a fun-filled, fast paced environment
  • Are dedicated team players who will commit to our goal of creating an outstanding shopping experience for our customers
  • Are flexible and able to work a variety of shifts including weekdays, weekends, evenings and holidays
  • Helpful, but not essential are: knowledge of child development and /or a flair for building - trikes, bikes, wagons and more!

To apply for this position, please: E-mail your resume to employment@mastermindtoys.com  and indicate Red Deer Sales Associate in the subject line.

Mastermind Toys is committed to accommodating applicants with disabilities throughout the recruitment and selection process. Upon request, Mastermind Toys will, in consultation with the applicant, determine the nature of any accommodation that may be required.

We sincerely thank all applicants for their interest in Mastermind; however only those selected for an interview will be contacted.

Sherwood Park, Alberta

Shift Leader

Location: 222 Baseline Road Sherwood Park Baseline Village Plaza , Sherwood Park

We are passionate about children's specialty toys! Our retail Toy Stores and website www.mastermindtoys.com are renowned for our selection of extraordinary children's toys, books & outstanding customer service. Mastermind is all about learning & we have great toys!

In our professional, dynamic environment we offer our staff many opportunities to learn & grow with us. We provide our employees with on-the-job sales & product knowledge training, we provide a lively, friendly work environment and are proud to offer our employees a generous personal discount.

If you are a high school graduate with at least one year experience in a retail key holder or shift leader role then keep reading!

Our shift leaders bring fun, learning and confidence to parents & children by providing an exceptional customer experience and contributing to the profitability, success and growth of the store. They oversee store operations, including shift task organization and store opening and closing duties, in conjunction with/or in the absence of management.

This is a great growth opportunity for someone looking to expand their leadership skills in a Part Time role. We are seeking individuals with flexible availability including days, evenings, weekends and holidays.

Responsibilities will include:

  • Interacting with customers to create the "Mastermind shopping experience"
  • Enthusiastically assisting customers with their product selections, relying on your customer service skills and the product knowledge you will learn
  • Participating in the creation of inviting, attractive merchandise displays & general store upkeep
  • Processing customers transactions thru the POS system
  • Receiving & merchandising incoming store inventory

We seek candidates who:

  • Have a high school diploma
  • Have at least 1 year experience in a key holder/shift leader role
  • Are outgoing, friendly and enjoy interacting with people
  • Share our passion for the best in children's specialty toys and books
  • Possess strong communication skills
  • Enjoy a fun-filled, fast paced environment
  • Are dedicated team players who will commit to our goal of creating an outstanding shopping experience for our customers
  • Are flexible and able to work a variety of shifts including weekdays, weekends, evenings and holidays

To apply for this position, please: E-mail your resume to employment@mastermindtoys.com and indicate Sherwood Park Shift Leader in the subject line.

Mastermind Toys is committed to accommodating applicants with disabilities throughout the recruitment and selection process. Upon request, Mastermind Toys will, in consultation with the applicant, determine the nature of any accommodation that may be required.

We sincerely thank all applicants for their interest in Mastermind; however only those selected for an interview will be contacted.

Red Deer, Alberta

Shift Leader

Location: 5250 22nd Street , Red Deer

We are passionate about children's specialty toys! Our retail Toy Stores and website www.mastermindtoys.com are renowned for our selection of extraordinary children's toys, books & outstanding customer service. Mastermind is all about learning & we have great toys!

In our professional, dynamic environment we offer our staff many opportunities to learn & grow with us. We provide our employees with on-the-job sales & product knowledge training, we provide a lively, friendly work environment and are proud to offer our employees a generous personal discount.

If you are a high school graduate with at least one year experience in a retail key holder or shift leader role then keep reading!

Our shift leaders bring fun, learning and confidence to parents & children by providing an exceptional customer experience and contributing to the profitability, success and growth of the store. They oversee store operations, including shift task organization and store opening and closing duties, in conjunction with/or in the absence of management.

This is a great growth opportunity for someone looking to expand their leadership skills in a Part Time role. We are seeking individuals with flexible availability including days, evenings, weekends and holidays.

Responsibilities will include:

  • Interacting with customers to create the "Mastermind shopping experience"
  • Enthusiastically assisting customers with their product selections, relying on your customer service skills and the product knowledge you will learn
  • Participating in the creation of inviting, attractive merchandise displays & general store upkeep
  • Processing customers transactions thru the POS system
  • Receiving & merchandising incoming store inventory

We seek candidates who:

  • Have a high school diploma
  • Have at least 1 year experience in a key holder/shift leader role
  • Are outgoing, friendly and enjoy interacting with people
  • Share our passion for the best in children's specialty toys and books
  • Possess strong communication skills
  • Enjoy a fun-filled, fast paced environment
  • Are dedicated team players who will commit to our goal of creating an outstanding shopping experience for our customers
  • Are flexible and able to work a variety of shifts including weekdays, weekends, evenings and holidays

To apply for this position, please: E-mail your resume to employment@mastermindtoys.com  and indicate Red Deer Shift Leader in the subject line.

Mastermind Toys is committed to accommodating applicants with disabilities throughout the recruitment and selection process. Upon request, Mastermind Toys will, in consultation with the applicant, determine the nature of any accommodation that may be required.

We sincerely thank all applicants for their interest in Mastermind; however only those selected for an interview will be contacted.

McKenzie Towne, Alberta

Full Time Store Assistant Manager

Location: 4307 130 Ave SE South Trail Crossing , McKenzie Towne

We seek an experienced Store Assistant Manager, preferably from a specialty retail environment, with at least one year in a leadership role that is able to support the development of our store. The successful candidate will demonstrate retail business understanding and the judgment and consistent approach required to lead and develop a productive sales team, in concert with the Store Manager. And of course, this individual will also share our belief in, and passion for, offering quality products and an unparalleled toy & book shopping experience.

Position Outline:

As the full time Assistant Manager of a brand new Mastermind store, you will provide leadership and day to day operations management and coaching for the store team. You will bring your enthusiasm & experience to a variety of day, evening and weekend shifts most particularly supporting the critical trading periods.

The primary responsibilities will include contributing as a member of the management team:

Sales and Leadership

  • Maximize the sales opportunities in the store
  • Create an exceptional customer service experience
  • Motivate and coach employees to meet their potential and our customer's needs
  • Participate in the creation and maintenance of an enticing shopping environment

Store Operations

  • Participate in the creation of employee schedules and shift zone coverage. Monitor floor coverage throughout the shift
  • Participate in the training and supervision of staff on relevant store operations including POS procedures, merchandising, inventory handling, loss prevention and safe work practices
  • In conjunction with Head Office, arrange for repairs and maintenance to keep the premises in top quality condition

Additional Considerations

  • A dedicated team player who is able to think on their feet, problem solve and diplomatically address concerns of customers
  • Excellent oral and written communication skills
  • Organized, energetic and able to adapt quickly to a fun-filled, fluid environment
  • Possess good time management skills, able to multi-task and align priorities with company values
  • A knowledge of child development is an asset
  • Computer literate using MS Office products

To apply:

If you are interested in this opportunity, please e-mail your resume to employment@mastermindtoys.com and type McKenzie Towne Full Time Assistant Manager in your subject line.

Mastermind Toys is committed to accommodating applicants with disabilities throughout the recruitment and selection process. Upon request, Mastermind Toys will, in consultation with the applicant, determine the nature of any accommodation that may be required.

We sincerely thank all applicants for their interest in Mastermind; however only those selected for an interview will be contacted.

British Columbia

Prince George, British Columbia

Shift Leader

Location: 3034 Recplace Drive Unit 150, Prince George

We are passionate about children's specialty toys! Our retail Toy Stores and website www.mastermindtoys.com are renowned for our selection of extraordinary children's toys, books & outstanding customer service. Mastermind is all about learning & we have great toys!

In our professional, dynamic environment we offer our staff many opportunities to learn & grow with us. We provide our employees with on-the-job sales & product knowledge training, we provide a lively, friendly work environment and are proud to offer our employees a generous personal discount.

If you are a high school graduate with at least one year experience in a retail key holder or shift leader role then keep reading!

Our shift leaders bring fun, learning and confidence to parents & children by providing an exceptional customer experience and contributing to the profitability, success and growth of the store. They oversee store operations, including shift task organization and store opening and closing duties, in conjunction with/or in the absence of management.

This is a great growth opportunity for someone looking to expand their leadership skills in a Part Time role. We are seeking individuals with flexible availability including days, evenings, weekends and holidays.

Responsibilities will include:

  • Interacting with customers to create the "Mastermind shopping experience"
  • Enthusiastically assisting customers with their product selections, relying on your customer service skills and the product knowledge you will learn
  • Participating in the creation of inviting, attractive merchandise displays & general store upkeep
  • Processing customers transactions thru the POS system
  • Receiving & merchandising incoming store inventory

We seek candidates who:

  • Have a high school diploma
  • Have at least 1 year experience in a key holder/shift leader role
  • Are outgoing, friendly and enjoy interacting with people
  • Share our passion for the best in children's specialty toys and books
  • Possess strong communication skills
  • Enjoy a fun-filled, fast paced environment
  • Are dedicated team players who will commit to our goal of creating an outstanding shopping experience for our customers
  • Are flexible and able to work a variety of shifts including weekdays, weekends, evenings and holidays

To apply for this position, please: E-mail your resume to employment@mastermindtoys.com  and indicate  Prince George Shift Leader in the subject line.

Mastermind Toys is committed to accommodating applicants with disabilities throughout the recruitment and selection process. Upon request, Mastermind Toys will, in consultation with the applicant, determine the nature of any accommodation that may be required.

We sincerely thank all applicants for their interest in Mastermind; however only those selected for an interview will be contacted.

Prince George, British Columbia

Sales Associate

Location: 3034 Recplace Drive Unit 150, Prince George

We are passionate about children's specialty toys! Our retail Toy Stores and website www.mastermindtoys.com are renowned for our selection of extraordinary children's toys, books & outstanding customer service. Mastermind is all about learning & we have great toys!

In our professional, dynamic environment we offer our staff many opportunities to learn & grow with us. We provide our employees with on-the-job sales & product knowledge training, we provide a lively, friendly work environment and are proud to offer our employees a generous personal discount.

We seek Sales Associates

Mastermind Sales Associates bring fun, learning and confidence to parents & children by providing an exceptional in-store customer experience and shopping environment.

We are seeking individuals who have flexibility to work a variety of shifts particularly daytime schedules.

Responsibilities will include:

  • Interacting with customers to create the "Mastermind shopping experience"
  • Enthusiastically assisting customers with their product selections, relying on your customer service skills and the product knowledge you will learn
  • Participating in the creation of inviting, attractive merchandise displays & general store upkeep
  • Processing customers transactions thru the POS system
  • Receiving & merchandising incoming store inventory

We seek people who:

  • Are outgoing, friendly and enjoy interacting with people
  • Share our passion for the best in children's specialty toys and books
  • Possess strong communication skills
  • Enjoy a fun-filled, fast paced environment
  • Are dedicated team players who will commit to our goal of creating an outstanding shopping experience for our customers
  • Are flexible and able to work a variety of shifts including weekdays, weekends, evenings and holidays
  • Helpful, but not essential are: knowledge of child development and /or a flair for building - trikes, bikes, wagons and more!

To apply for this position, please: E-mail your resume to employment@mastermindtoys.com  and indicate Prince George Sales Associate in the subject line.

Mastermind Toys is committed to accommodating applicants with disabilities throughout the recruitment and selection process. Upon request, Mastermind Toys will, in consultation with the applicant, determine the nature of any accommodation that may be required.

We sincerely thank all applicants for their interest in Mastermind; however only those selected for an interview will be contacted.

Coquitlam, British Columbia

Store Assistant Manager

Location: 3000 Lougheed Hwy Westwood Mall , Coquitlam

We seek an experienced Store Assistant Manager, preferably from a specialty retail environment, with at least one year in a leadership role that is able to support the development of our store. The successful candidate will demonstrate retail business understanding and the judgment and consistent approach required to lead and develop a productive sales team, in concert with the Store Manager. And of course, this individual will also share our belief in, and passion for, offering quality products and an unparalleled toy & book shopping experience.

Position Outline:

As the full time Assistant Manager of a brand new Mastermind store, you will provide leadership and day to day operations management and coaching for the store team. You will bring your enthusiasm & experience to a variety of day, evening and weekend shifts most particularly supporting the critical trading periods.

The primary responsibilities will include contributing as a member of the management team:

Sales and Leadership

  • Maximize the sales opportunities in the store
  • Create an exceptional customer service experience
  • Motivate and coach employees to meet their potential and our customer's needs
  • Participate in the creation and maintenance of an enticing shopping environment

Store Operations

  • Participate in the creation of employee schedules and shift zone coverage. Monitor floor coverage throughout the shift
  • Participate in the training and supervision of staff on relevant store operations including POS procedures, merchandising, inventory handling, loss prevention and safe work practices
  • In conjunction with Head Office, arrange for repairs and maintenance to keep the premises in top quality condition

Additional Considerations

  • A dedicated team player who is able to think on their feet, problem solve and diplomatically address concerns of customers
  • Excellent oral and written communication skills
  • Organized, energetic and able to adapt quickly to a fun-filled, fluid environment
  • Possess good time management skills, able to multi-task and align priorities with company values
  • A knowledge of child development is an asset
  • Computer literate using MS Office products

To apply:

If you are interested in this opportunity, please e-mail your resume to employment@mastermindtoys.com and type Coquitlam Assistant Manager in your subject line.

Mastermind Toys is committed to accommodating applicants with disabilities throughout the recruitment and selection process. Upon request, Mastermind Toys will, in consultation with the applicant, determine the nature of any accommodation that may be required.

We sincerely thank all applicants for their interest in Mastermind; however only those selected for an interview will be contacted.

New Brunswick

Moncton, New Brunswick

Store Manager

Location: 84 Wyse Street Mapleton Centre , Moncton

Fun. Dynamic. Challenging. These are some words to describe the experience of being a Store Manager with Mastermind Toys! We are a Canadian company expanding across the country and we want YOU on our team!

For over 30 years, Mastermind Toys has represented the very best in quality toys and books for children, and this tradition continues to this day. Our company philosophy mixes fun and focus! That same philosophy of fun and focus extends to the work environment we offer to our employees. At Mastermind we provide a competitive compensation package, offer opportunities to learn and grow and contribute to the growth and development of this dynamic organization.

We seek experienced retail managers in Moncton!

You are primary in charge of all aspects of the store operation including bringing fun, learning and confidence to parents & children by providing an exceptional customer environment and through the sound management of staff and store operations. You are accountable for the profitability, success and growth of the store.

The successful candidate will have:

  • High school diploma or equivalent required.
  • Three to five years retail management experience required, speciality related retail preferred
  • Demonstrated ability to lead a team of retail professionals to meet financial and customer expectations
  • Retail business knowledge; strong sales, service, coaching and leadership skills required
  • Demonstrated ability to provide exceptional quality customer focused sales assistance
  • Interest in and passion for Mastermind product
  • Strong & clear verbal and written communication skills

The Store Manager will:

  • Deliver business results by assessing, planning and implementing actions that contribute to the profitability, success and growth of the store. Demonstrate sound retail business knowledge through appropriate decisions/actions that result in positive contribution to sales performance, customer loyalty and profitability
  • Plan & organize the recruitment & selection of qualified staff using established processes; monitor results. Consistently demonstrate the ability to attract, select, develop and retain high performers
  • Evaluate and coach staff performance
  • Plan and prepare staff schedules in accordance with hours allotment & customer traffic patterns
  • Create daily zone schedules to maximize floor coverage & facilitate customer satisfaction
  • Actively ensure customers are supported consistent with the Mastermind customer experience philosophy; maintain high level of product knowledge
  • Ensure all operational best practice process are utilized including those related to receiving, store opening and closing, paperwork, daily communication, merchandising and record keeping
  • Safeguard staff, customers & product through pro-active assistance; zone management; compliance with loss prevention and health and safety & emergency procedures. Ensure personal conduct is consistent with safety and security policies

To apply for this position, please:

We sincerely thank all applicants for their interest; however only those candidates selected for an interview will be contacted.

Saint John, New Brunswick

Shift Leader

Location: 2820 East Quance Street , Saint John

We are passionate about children's specialty toys! Our retail Toy Stores and website www.mastermindtoys.com are renowned for our selection of extraordinary children's toys, books & outstanding customer service. Mastermind is all about learning & we have great toys!

In our professional, dynamic environment we offer our staff many opportunities to learn & grow with us. We provide our employees with on-the-job sales & product knowledge training, we provide a lively, friendly work environment and are proud to offer our employees a generous personal discount.

If you are a high school graduate with at least one year experience in a retail key holder or shift leader role then keep reading!

Our shift leaders bring fun, learning and confidence to parents & children by providing an exceptional customer experience and contributing to the profitability, success and growth of the store. They oversee store operations, including shift task organization and store opening and closing duties, in conjunction with/or in the absence of management.

This is a great growth opportunity for someone looking to expand their leadership skills in a Part Time role. We are seeking individuals with flexible availability including days, evenings, weekends and holidays.

Responsibilities will include:

  • Interacting with customers to create the "Mastermind shopping experience"
  • Enthusiastically assisting customers with their product selections, relying on your customer service skills and the product knowledge you will learn
  • Participating in the creation of inviting, attractive merchandise displays & general store upkeep
  • Processing customers transactions thru the POS system
  • Receiving & merchandising incoming store inventory

We seek candidates who:

  • Have a high school diploma
  • Have at least 1 year experience in a key holder/shift leader role
  • Are outgoing, friendly and enjoy interacting with people
  • Share our passion for the best in children's specialty toys and books
  • Possess strong communication skills
  • Enjoy a fun-filled, fast paced environment
  • Are dedicated team players who will commit to our goal of creating an outstanding shopping experience for our customers
  • Are flexible and able to work a variety of shifts including weekdays, weekends, evenings and holidays

To apply for this position, please: E-mail your resume to employment@mastermindtoys.com  and indicate Saint John Shift Leader in the subject line.

Mastermind Toys is committed to accommodating applicants with disabilities throughout the recruitment and selection process. Upon request, Mastermind Toys will, in consultation with the applicant, determine the nature of any accommodation that may be required.

We sincerely thank all applicants for their interest in Mastermind; however only those selected for an interview will be contacted.

Saint John, New Brunswick

Sales Associate

Location: 70 Consumers Drive Westmorland Shopping Centre , Saint John

We are passionate about children's specialty toys! Our retail Toy Stores and website www.mastermindtoys.com are renowned for our selection of extraordinary children's toys, books & outstanding customer service. Mastermind is all about learning & we have great toys!

In our professional, dynamic environment we offer our staff many opportunities to learn & grow with us. We provide our employees with on-the-job sales & product knowledge training, we provide a lively, friendly work environment and are proud to offer our employees a generous personal discount.

We seek Sales Associates

Mastermind Sales Associates bring fun, learning and confidence to parents & children by providing an exceptional in-store customer experience and shopping environment.

We are seeking individuals who have flexibility to work a variety of shifts particularly daytime schedules.

Responsibilities will include:

  • Interacting with customers to create the "Mastermind shopping experience"
  • Enthusiastically assisting customers with their product selections, relying on your customer service skills and the product knowledge you will learn
  • Participating in the creation of inviting, attractive merchandise displays & general store upkeep
  • Processing customers transactions thru the POS system
  • Receiving & merchandising incoming store inventory

We seek people who:

  • Are outgoing, friendly and enjoy interacting with people
  • Share our passion for the best in children's specialty toys and books
  • Possess strong communication skills
  • Enjoy a fun-filled, fast paced environment
  • Are dedicated team players who will commit to our goal of creating an outstanding shopping experience for our customers
  • Are flexible and able to work a variety of shifts including weekdays, weekends, evenings and holidays
  • Helpful, but not essential are: knowledge of child development and /or a flair for building - trikes, bikes, wagons and more!

To apply for this position, please: E-mail your resume to employment@mastermindtoys.com  and indicate Saint John Sales Associate in the subject line.

Mastermind Toys is committed to accommodating applicants with disabilities throughout the recruitment and selection process. Upon request, Mastermind Toys will, in consultation with the applicant, determine the nature of any accommodation that may be required.

We sincerely thank all applicants for their interest in Mastermind; however only those selected for an interview will be contacted.

Newfoundland and Labrador

St. John's North, Newfoundland and Labrador

Store Assistant Manager

Location: 50 White Rose Drive , St. John's North

We seek an experienced Store Assistant Manager, preferably from a specialty retail environment, with at least one year in a leadership role that is able to support the development of our store. The successful candidate will demonstrate retail business understanding and the judgment and consistent approach required to lead and develop a productive sales team, in concert with the Store Manager. And of course, this individual will also share our belief in, and passion for, offering quality products and an unparalleled toy & book shopping experience.

Position Outline:

As the full time Assistant Manager of a brand new Mastermind store, you will provide leadership and day to day operations management and coaching for the store team. You will bring your enthusiasm & experience to a variety of day, evening and weekend shifts most particularly supporting the critical trading periods.

The primary responsibilities will include contributing as a member of the management team:

Sales and Leadership

  • Maximize the sales opportunities in the store
  • Create an exceptional customer service experience
  • Motivate and coach employees to meet their potential and our customer's needs
  • Participate in the creation and maintenance of an enticing shopping environment

Store Operations

  • Participate in the creation of employee schedules and shift zone coverage. Monitor floor coverage throughout the shift
  • Participate in the training and supervision of staff on relevant store operations including POS procedures, merchandising, inventory handling, loss prevention and safe work practices
  • In conjunction with Head Office, arrange for repairs and maintenance to keep the premises in top quality condition

Additional Considerations

  • A dedicated team player who is able to think on their feet, problem solve and diplomatically address concerns of customers
  • Excellent oral and written communication skills
  • Organized, energetic and able to adapt quickly to a fun-filled, fluid environment
  • Possess good time management skills, able to multi-task and align priorities with company values
  • A knowledge of child development is an asset
  • Computer literate using MS Office products

To apply:

If you are interested in this opportunity, please e-mail your resume to employment@mastermindtoys.com and type St. John's Assistant Manager in your subject line.

Mastermind Toys is committed to accommodating applicants with disabilities throughout the recruitment and selection process. Upon request, Mastermind Toys will, in consultation with the applicant, determine the nature of any accommodation that may be required.

We sincerely thank all applicants for their interest in Mastermind; however only those selected for an interview will be contacted.

Nova Scotia

Dartmouth, Nova Scotia

Shift Leader

Location: 29 Countryview Drive Dartmouth Crossing, Dartmouth

We are passionate about children's specialty toys! Our retail Toy Stores and website www.mastermindtoys.com are renowned for our selection of extraordinary children's toys, books & outstanding customer service. Mastermind is all about learning & we have great toys!

In our professional, dynamic environment we offer our staff many opportunities to learn & grow with us. We provide our employees with on-the-job sales & product knowledge training, we provide a lively, friendly work environment and are proud to offer our employees a generous personal discount.

If you are a high school graduate with at least one year experience in a retail key holder or shift leader role then keep reading!

Our shift leaders bring fun, learning and confidence to parents & children by providing an exceptional customer experience and contributing to the profitability, success and growth of the store. They oversee store operations, including shift task organization and store opening and closing duties, in conjunction with/or in the absence of management.

This is a great growth opportunity for someone looking to expand their leadership skills in a Part Time role. We are seeking individuals with flexible availability including days, evenings, weekends and holidays.

Responsibilities will include:

  • Interacting with customers to create the "Mastermind shopping experience"
  • Enthusiastically assisting customers with their product selections, relying on your customer service skills and the product knowledge you will learn
  • Participating in the creation of inviting, attractive merchandise displays & general store upkeep
  • Processing customers transactions thru the POS system
  • Receiving & merchandising incoming store inventory

We seek candidates who:

  • Have a high school diploma
  • Have at least 1 year experience in a key holder/shift leader role
  • Are outgoing, friendly and enjoy interacting with people
  • Share our passion for the best in children's specialty toys and books
  • Possess strong communication skills
  • Enjoy a fun-filled, fast paced environment
  • Are dedicated team players who will commit to our goal of creating an outstanding shopping experience for our customers
  • Are flexible and able to work a variety of shifts including weekdays, weekends, evenings and holidays

To apply for this position, please: E-mail your resume to employment@mastermindtoys.com  and indicate Dartmouth Shift Leader in the subject line.

Mastermind Toys is committed to accommodating applicants with disabilities throughout the recruitment and selection process. Upon request, Mastermind Toys will, in consultation with the applicant, determine the nature of any accommodation that may be required.

We sincerely thank all applicants for their interest in Mastermind; however only those selected for an interview will be contacted.

Dartmouth, Nova Scotia

Sales Associate

Location: 29 Countryview Drive Dartmouth Crossing, Dartmouth

We are passionate about children's specialty toys! Our retail Toy Stores and website www.mastermindtoys.com are renowned for our selection of extraordinary children's toys, books & outstanding customer service. Mastermind is all about learning & we have great toys!

In our professional, dynamic environment we offer our staff many opportunities to learn & grow with us. We provide our employees with on-the-job sales & product knowledge training, we provide a lively, friendly work environment and are proud to offer our employees a generous personal discount.

We seek Sales Associates

Mastermind Sales Associates bring fun, learning and confidence to parents & children by providing an exceptional in-store customer experience and shopping environment.

We are seeking individuals who have flexibility to work a variety of shifts particularly daytime schedules.

Responsibilities will include:

  • Interacting with customers to create the "Mastermind shopping experience"
  • Enthusiastically assisting customers with their product selections, relying on your customer service skills and the product knowledge you will learn
  • Participating in the creation of inviting, attractive merchandise displays & general store upkeep
  • Processing customers transactions thru the POS system
  • Receiving & merchandising incoming store inventory
  • Participating in the store opening and closing procedures

We seek people who:

  • Are outgoing, friendly and enjoy interacting with people
  • Share our passion for the best in children's specialty toys and books
  • Possess strong communication skills
  • Enjoy a fun-filled, fast paced environment
  • Are dedicated team players who will commit to our goal of creating an outstanding shopping experience for our customers
  • Are flexible and able to work a variety of shifts including weekdays, weekends, evenings and holidays
  • Helpful, but not essential are: knowledge of child development and /or a flair for building - trikes, bikes, wagons and more!

To apply for this position, please: E-mail your resume to employment@mastermindtoys.com  and indicate Dartmouth Sales Associate in the subject line.

Mastermind Toys is committed to accommodating applicants with disabilities throughout the recruitment and selection process. Upon request, Mastermind Toys will, in consultation with the applicant, determine the nature of any accommodation that may be required.

We sincerely thank all applicants for their interest in Mastermind; however only those selected for an interview will be contacted.

Ontario

Owen Sound, Ontario

Sales Associate

Location: 1969 16th St East Owen Sound, Owen Sound

We are passionate about children's specialty toys! Our retail Toy Stores and website www.mastermindtoys.com are renowned for our selection of extraordinary children's toys, books & outstanding customer service. Mastermind is all about learning & we have great toys!

In our professional, dynamic environment we offer our staff many opportunities to learn & grow with us. We provide our employees with on-the-job sales & product knowledge training, we provide a lively, friendly work environment and are proud to offer our employees a generous personal discount.

We seek Sales Associates

Mastermind Sales Associates bring fun, learning and confidence to parents & children by providing an exceptional in-store customer experience and shopping environment.

We are seeking individuals who have flexibility to work a variety of shifts particularly daytime schedules.

Responsibilities will include:

  • Interacting with customers to create the "Mastermind shopping experience"
  • Enthusiastically assisting customers with their product selections, relying on your customer service skills and the product knowledge you will learn
  • Participating in the creation of inviting, attractive merchandise displays & general store upkeep
  • Processing customers transactions thru the POS system
  • Receiving & merchandising incoming store inventory
  • Participating in the store opening and closing procedures

We seek people who:

  • Are outgoing, friendly and enjoy interacting with people
  • Share our passion for the best in children's specialty toys and books
  • Possess strong communication skills
  • Enjoy a fun-filled, fast paced environment
  • Are dedicated team players who will commit to our goal of creating an outstanding shopping experience for our customers
  • Are flexible and able to work a variety of shifts including weekdays, weekends, evenings and holidays
  • Helpful, but not essential are: knowledge of child development and /or a flair for building - trikes, bikes, wagons and more!

To apply for this position, please: E-mail your resume to employment@mastermindtoys.com  and indicate Owen Sound Sales Associate in the subject line.

Mastermind Toys is committed to accommodating applicants with disabilities throughout the recruitment and selection process. Upon request, Mastermind Toys will, in consultation with the applicant, determine the nature of any accommodation that may be required.

We sincerely thank all applicants for their interest in Mastermind; however only those selected for an interview will be contacted.

Etobicoke, Ontario

Shift Leader

Location: 4242 Dundas Street West Kingsway Mills Shopping Centre, Etobicoke

We are passionate about children's specialty toys! Our retail Toy Stores and website www.mastermindtoys.com are renowned for our selection of extraordinary children's toys, books & outstanding customer service. Mastermind is all about learning & we have great toys!

In our professional, dynamic environment we offer our staff many opportunities to learn & grow with us. We provide our employees with on-the-job sales & product knowledge training, we provide a lively, friendly work environment and are proud to offer our employees a generous personal discount.

If you are a high school graduate with at least one year experience in a retail key holder or shift leader role then keep reading!

Our shift leaders bring fun, learning and confidence to parents & children by providing an exceptional customer experience and contributing to the profitability, success and growth of the store. They oversee store operations, including shift task organization and store opening and closing duties, in conjunction with/or in the absence of management.

This is a great growth opportunity for someone looking to expand their leadership skills in a Part Time role. We are seeking individuals with flexible availability including days, evenings, weekends and holidays.

Responsibilities will include:

  • Interacting with customers to create the "Mastermind shopping experience"
  • Enthusiastically assisting customers with their product selections, relying on your customer service skills and the product knowledge you will learn
  • Participating in the creation of inviting, attractive merchandise displays & general store upkeep
  • Processing customers transactions thru the POS system
  • Receiving & merchandising incoming store inventory

We seek candidates who:

  • Have a high school diploma
  • Have at least 1 year experience in a key holder/shift leader role
  • Are outgoing, friendly and enjoy interacting with people
  • Share our passion for the best in children's specialty toys and books
  • Possess strong communication skills
  • Enjoy a fun-filled, fast paced environment
  • Are dedicated team players who will commit to our goal of creating an outstanding shopping experience for our customers
  • Are flexible and able to work a variety of shifts including weekdays, weekends, evenings and holidays

To apply for this position, please: E-mail your resume to employment@mastermindtoys.com  and indicate Etobicoke Shift Leader in the subject line.

Mastermind Toys is committed to accommodating applicants with disabilities throughout the recruitment and selection process. Upon request, Mastermind Toys will, in consultation with the applicant, determine the nature of any accommodation that may be required.

We sincerely thank all applicants for their interest in Mastermind; however only those selected for an interview will be contacted.

Sudbury, Ontario

Shift Leader

Location: 1332 Kingsway Boulevard , Sudbury

We are passionate about children's specialty toys! Our retail Toy Stores and website www.mastermindtoys.com are renowned for our selection of extraordinary children's toys, books & outstanding customer service. Mastermind is all about learning & we have great toys!

In our professional, dynamic environment we offer our staff many opportunities to learn & grow with us. We provide our employees with on-the-job sales & product knowledge training, we provide a lively, friendly work environment and are proud to offer our employees a generous personal discount.

If you are a high school graduate with at least one year experience in a retail key holder or shift leader role then keep reading!

Our shift leaders bring fun, learning and confidence to parents & children by providing an exceptional customer experience and contributing to the profitability, success and growth of the store. They oversee store operations, including shift task organization and store opening and closing duties, in conjunction with/or in the absence of management.

This is a great growth opportunity for someone looking to expand their leadership skills in a Part Time role. We are seeking individuals with flexible availability including days, evenings, weekends and holidays.

Responsibilities will include:

  • Interacting with customers to create the "Mastermind shopping experience"
  • Enthusiastically assisting customers with their product selections, relying on your customer service skills and the product knowledge you will learn
  • Participating in the creation of inviting, attractive merchandise displays & general store upkeep
  • Processing customers transactions thru the POS system
  • Receiving & merchandising incoming store inventory

We seek candidates who:

  • Have a high school diploma
  • Have at least 1 year experience in a key holder/shift leader role
  • Are outgoing, friendly and enjoy interacting with people
  • Share our passion for the best in children's specialty toys and books
  • Possess strong communication skills
  • Enjoy a fun-filled, fast paced environment
  • Are dedicated team players who will commit to our goal of creating an outstanding shopping experience for our customers
  • Are flexible and able to work a variety of shifts including weekdays, weekends, evenings and holidays

To apply for this position, please: E-mail your resume to employment@mastermindtoys.com  and indicate Sudbury Shift Leader in the subject line.

Mastermind Toys is committed to accommodating applicants with disabilities throughout the recruitment and selection process. Upon request, Mastermind Toys will, in consultation with the applicant, determine the nature of any accommodation that may be required.

We sincerely thank all applicants for their interest in Mastermind; however only those selected for an interview will be contacted.

Sudbury, Ontario

Store Assistant Manager

Location: 1332 Kingsway Boulevard , Sudbury

We seek an experienced Store Assistant Manager, preferably from a specialty retail environment, with at least one year in a leadership role that is able to support the development of our store. The successful candidate will demonstrate retail business understanding and the judgment and consistent approach required to lead and develop a productive sales team, in concert with the Store Manager. And of course, this individual will also share our belief in, and passion for, offering quality products and an unparalleled toy & book shopping experience.

Position Outline:

As the full time Assistant Manager of a brand new Mastermind store, you will provide leadership and day to day operations management and coaching for the store team. You will bring your enthusiasm & experience to a variety of day, evening and weekend shifts most particularly supporting the critical trading periods.

The primary responsibilities will include contributing as a member of the management team:

Sales and Leadership

  • Maximize the sales opportunities in the store
  • Create an exceptional customer service experience
  • Motivate and coach employees to meet their potential and our customer's needs
  • Participate in the creation and maintenance of an enticing shopping environment

Store Operations

  • Participate in the creation of employee schedules and shift zone coverage. Monitor floor coverage throughout the shift
  • Participate in the training and supervision of staff on relevant store operations including POS procedures, merchandising, inventory handling, loss prevention and safe work practices
  • In conjunction with Head Office, arrange for repairs and maintenance to keep the premises in top quality condition

Additional Considerations

  • A dedicated team player who is able to think on their feet, problem solve and diplomatically address concerns of customers
  • Excellent oral and written communication skills
  • Organized, energetic and able to adapt quickly to a fun-filled, fluid environment
  • Possess good time management skills, able to multi-task and align priorities with company values
  • A knowledge of child development is an asset
  • Computer literate using MS Office products

To apply:

If you are interested in this opportunity, please e-mail your resume to employment@mastermindtoys.com and typeSudbury Assistant Manager in your subject line.

Mastermind Toys is committed to accommodating applicants with disabilities throughout the recruitment and selection process. Upon request, Mastermind Toys will, in consultation with the applicant, determine the nature of any accommodation that may be required.

We sincerely thank all applicants for their interest in Mastermind; however only those selected for an interview will be contacted.

Barrhaven, Ontario

Store Manager

Location: 71 Marketplace Avenue Chapman Mills Marketplace , Barrhaven

Fun. Dynamic. Challenging. These are some words to describe the experience of being a Store Manager with Mastermind Toys! We are a Canadian company expanding across the country and we want YOU on our team!

For over 30 years, Mastermind Toys has represented the very best in quality toys and books for children, and this tradition continues to this day. Our company philosophy mixes fun and focus! That same philosophy of fun and focus extends to the work environment we offer to our employees. At Mastermind we provide a competitive compensation package, offer opportunities to learn and grow and contribute to the growth and development of this dynamic organization.

We seek experienced retail managers in Barrhaven!

You are primary in charge of all aspects of the store operation including bringing fun, learning and confidence to parents & children by providing an exceptional customer environment and through the sound management of staff and store operations. You are accountable for the profitability, success and growth of the store.

The successful candidate will have:

  • High school diploma or equivalent required.
  • Three to five years retail management experience required, speciality related retail preferred
  • Demonstrated ability to lead a team of retail professionals to meet financial and customer expectations
  • Retail business knowledge; strong sales, service, coaching and leadership skills required
  • Demonstrated ability to provide exceptional quality customer focused sales assistance
  • Interest in and passion for Mastermind product
  • Strong & clear verbal and written communication skills

The Store Manager will:

  • Deliver business results by assessing, planning and implementing actions that contribute to the profitability, success and growth of the store. Demonstrate sound retail business knowledge through appropriate decisions/actions that result in positive contribution to sales performance, customer loyalty and profitability
  • Plan & organize the recruitment & selection of qualified staff using established processes; monitor results. Consistently demonstrate the ability to attract, select, develop and retain high performers
  • Evaluate and coach staff performance
  • Plan and prepare staff schedules in accordance with hours allotment & customer traffic patterns
  • Create daily zone schedules to maximize floor coverage & facilitate customer satisfaction
  • Actively ensure customers are supported consistent with the Mastermind customer experience philosophy; maintain high level of product knowledge
  • Ensure all operational best practice process are utilized including those related to receiving, store opening and closing, paperwork, daily communication, merchandising and record keeping
  • Safeguard staff, customers & product through pro-active assistance; zone management; compliance with loss prevention and health and safety & emergency procedures. Ensure personal conduct is consistent with safety and security policies

To apply for this position, please:

We sincerely thank all applicants for their interest; however only those candidates selected for an interview will be contacted.

210 Glendale Avenue, Ontario

Shift Leader

Location: St. Catharines, 210 Glendale Avenue

We are passionate about children's specialty toys! Our retail Toy Stores and website www.mastermindtoys.com are renowned for our selection of extraordinary children's toys, books & outstanding customer service. Mastermind is all about learning & we have great toys!

In our professional, dynamic environment we offer our staff many opportunities to learn & grow with us. We provide our employees with on-the-job sales & product knowledge training, we provide a lively, friendly work environment and are proud to offer our employees a generous personal discount.

If you are a high school graduate with at least one year experience in a retail key holder or shift leader role then keep reading!

Our shift leaders bring fun, learning and confidence to parents & children by providing an exceptional customer experience and contributing to the profitability, success and growth of the store. They oversee store operations, including shift task organization and store opening and closing duties, in conjunction with/or in the absence of management.

This is a great growth opportunity for someone looking to expand their leadership skills in a Part Time role. We are seeking individuals with flexible availability including days, evenings, weekends and holidays.

Responsibilities will include:

  • Interacting with customers to create the "Mastermind shopping experience"
  • Enthusiastically assisting customers with their product selections, relying on your customer service skills and the product knowledge you will learn
  • Participating in the creation of inviting, attractive merchandise displays & general store upkeep
  • Processing customers transactions thru the POS system
  • Receiving & merchandising incoming store inventory

We seek candidates who:

  • Have a high school diploma
  • Have at least 1 year experience in a key holder/shift leader role
  • Are outgoing, friendly and enjoy interacting with people
  • Share our passion for the best in children's specialty toys and books
  • Possess strong communication skills
  • Enjoy a fun-filled, fast paced environment
  • Are dedicated team players who will commit to our goal of creating an outstanding shopping experience for our customers
  • Are flexible and able to work a variety of shifts including weekdays, weekends, evenings and holidays

To apply for this position, please: E-mail your resume to employment@mastermindtoys.com  and indicate Ajax Shift Leader in the subject line.

Mastermind Toys is committed to accommodating applicants with disabilities throughout the recruitment and selection process. Upon request, Mastermind Toys will, in consultation with the applicant, determine the nature of any accommodation that may be required.

We sincerely thank all applicants for their interest in Mastermind; however only those selected for an interview will be contacted.

Burlington, Ontario

Shift Leader

Location: 1035 Brant St , Burlington

We are passionate about children's specialty toys! Our retail Toy Stores and website www.mastermindtoys.com are renowned for our selection of extraordinary children's toys, books & outstanding customer service. Mastermind is all about learning & we have great toys!

In our professional, dynamic environment we offer our staff many opportunities to learn & grow with us. We provide our employees with on-the-job sales & product knowledge training, we provide a lively, friendly work environment and are proud to offer our employees a generous personal discount.

If you are a high school graduate with at least one year experience in a retail key holder or shift leader role then keep reading!

Our shift leaders bring fun, learning and confidence to parents & children by providing an exceptional customer experience and contributing to the profitability, success and growth of the store. They oversee store operations, including shift task organization and store opening and closing duties, in conjunction with/or in the absence of management.

This is a great growth opportunity for someone looking to expand their leadership skills in a Part Time role. We are seeking individuals with flexible availability including days, evenings, weekends and holidays.

Responsibilities will include:

  • Interacting with customers to create the "Mastermind shopping experience"
  • Enthusiastically assisting customers with their product selections, relying on your customer service skills and the product knowledge you will learn
  • Participating in the creation of inviting, attractive merchandise displays & general store upkeep
  • Processing customers transactions thru the POS system
  • Receiving & merchandising incoming store inventory

We seek candidates who:

  • Have a high school diploma
  • Have at least 1 year experience in a key holder/shift leader role
  • Are outgoing, friendly and enjoy interacting with people
  • Share our passion for the best in children's specialty toys and books
  • Possess strong communication skills
  • Enjoy a fun-filled, fast paced environment
  • Are dedicated team players who will commit to our goal of creating an outstanding shopping experience for our customers
  • Are flexible and able to work a variety of shifts including weekdays, weekends, evenings and holidays

To apply for this position, please: E-mail your resume to employment@mastermindtoys.com  and indicate Burlington Shift Leader in the subject line.

Mastermind Toys is committed to accommodating applicants with disabilities throughout the recruitment and selection process. Upon request, Mastermind Toys will, in consultation with the applicant, determine the nature of any accommodation that may be required.

We sincerely thank all applicants for their interest in Mastermind; however only those selected for an interview will be contacted.

Rosedale, Ontario

Sales Associate

Location: 1133 Yonge Street, Rosedale

We are passionate about children's specialty toys! Our retail Toy Stores and website www.mastermindtoys.com are renowned for our selection of extraordinary children's toys, books & outstanding customer service. Mastermind is all about learning & we have great toys!

In our professional, dynamic environment we offer our staff many opportunities to learn & grow with us. We provide our employees with on-the-job sales & product knowledge training, we provide a lively, friendly work environment and are proud to offer our employees a generous personal discount.

We seek Sales Associates

Mastermind Sales Associates bring fun, learning and confidence to parents & children by providing an exceptional in-store customer experience and shopping environment.

We are seeking individuals who have flexibility to work a variety of shifts particularly daytime schedules.

Responsibilities will include:

  • Interacting with customers to create the "Mastermind shopping experience"
  • Enthusiastically assisting customers with their product selections, relying on your customer service skills and the product knowledge you will learn
  • Participating in the creation of inviting, attractive merchandise displays & general store upkeep
  • Processing customers transactions thru the POS system
  • Receiving & merchandising incoming store inventory
  • Participating in the store opening and closing procedures

We seek people who:

  • Are outgoing, friendly and enjoy interacting with people
  • Share our passion for the best in children's specialty toys and books
  • Possess strong communication skills
  • Enjoy a fun-filled, fast paced environment
  • Are dedicated team players who will commit to our goal of creating an outstanding shopping experience for our customers
  • Are flexible and able to work a variety of shifts including weekdays, weekends, evenings and holidays
  • Helpful, but not essential are: knowledge of child development and /or a flair for building - trikes, bikes, wagons and more!

To apply for this position, please: E-mail your resume to employment@mastermindtoys.com  and indicate Rosedale Sales Associate in the subject line.

Mastermind Toys is committed to accommodating applicants with disabilities throughout the recruitment and selection process. Upon request, Mastermind Toys will, in consultation with the applicant, determine the nature of any accommodation that may be required.

We sincerely thank all applicants for their interest in Mastermind; however only those selected for an interview will be contacted.

Etobicoke, Ontario

Shift Leader

Location: 4242 Dundas Street West Kingsway Mills Shopping Centre , Etobicoke

We are passionate about children's specialty toys! Our retail Toy Stores and website www.mastermindtoys.com are renowned for our selection of extraordinary children's toys, books & outstanding customer service. Mastermind is all about learning & we have great toys!

In our professional, dynamic environment we offer our staff many opportunities to learn & grow with us. We provide our employees with on-the-job sales & product knowledge training, we provide a lively, friendly work environment and are proud to offer our employees a generous personal discount.

If you are a high school graduate with at least one year experience in a retail key holder or shift leader role then keep reading!

Our shift leaders bring fun, learning and confidence to parents & children by providing an exceptional customer experience and contributing to the profitability, success and growth of the store. They oversee store operations, including shift task organization and store opening and closing duties, in conjunction with/or in the absence of management.

This is a great growth opportunity for someone looking to expand their leadership skills in a Part Time role. We are seeking individuals with flexible availability including days, evenings, weekends and holidays.

Responsibilities will include:

  • Interacting with customers to create the "Mastermind shopping experience"
  • Enthusiastically assisting customers with their product selections, relying on your customer service skills and the product knowledge you will learn
  • Participating in the creation of inviting, attractive merchandise displays & general store upkeep
  • Processing customers transactions thru the POS system
  • Receiving & merchandising incoming store inventory

We seek candidates who:

  • Have a high school diploma
  • Have at least 1 year experience in a key holder/shift leader role
  • Are outgoing, friendly and enjoy interacting with people
  • Share our passion for the best in children's specialty toys and books
  • Possess strong communication skills
  • Enjoy a fun-filled, fast paced environment
  • Are dedicated team players who will commit to our goal of creating an outstanding shopping experience for our customers
  • Are flexible and able to work a variety of shifts including weekdays, weekends, evenings and holidays

To apply for this position, please: E-mail your resume to employment@mastermindtoys.com  and indicate Etobicoke Shift Leader in the subject line.

Mastermind Toys is committed to accommodating applicants with disabilities throughout the recruitment and selection process. Upon request, Mastermind Toys will, in consultation with the applicant, determine the nature of any accommodation that may be required.

We sincerely thank all applicants for their interest in Mastermind; however only those selected for an interview will be contacted.

Waterloo, Ontario

Store Assistant Manager

Location: 405 King Street North , Waterloo

We seek an experienced Store Assistant Manager, preferably from a specialty retail environment, with at least one year in a leadership role that is able to support the development of our store. The successful candidate will demonstrate retail business understanding and the judgment and consistent approach required to lead and develop a productive sales team, in concert with the Store Manager. And of course, this individual will also share our belief in, and passion for, offering quality products and an unparalleled toy & book shopping experience.

Position Outline:

As the full time Assistant Manager of a brand new Mastermind store, you will provide leadership and day to day operations management and coaching for the store team. You will bring your enthusiasm & experience to a variety of day, evening and weekend shifts most particularly supporting the critical trading periods.

The primary responsibilities will include contributing as a member of the management team:

Sales and Leadership

  • Maximize the sales opportunities in the store
  • Create an exceptional customer service experience
  • Motivate and coach employees to meet their potential and our customer's needs
  • Participate in the creation and maintenance of an enticing shopping environment

Store Operations

  • Participate in the creation of employee schedules and shift zone coverage. Monitor floor coverage throughout the shift
  • Participate in the training and supervision of staff on relevant store operations including POS procedures, merchandising, inventory handling, loss prevention and safe work practices
  • In conjunction with Head Office, arrange for repairs and maintenance to keep the premises in top quality condition

Additional Considerations

  • A dedicated team player who is able to think on their feet, problem solve and diplomatically address concerns of customers
  • Excellent oral and written communication skills
  • Organized, energetic and able to adapt quickly to a fun-filled, fluid environment
  • Possess good time management skills, able to multi-task and align priorities with company values
  • A knowledge of child development is an asset
  • Computer literate using MS Office products

To apply:

If you are interested in this opportunity, please e-mail your resume to employment@mastermindtoys.com and type Waterloo Assistant Manager in your subject line.

Mastermind Toys is committed to accommodating applicants with disabilities throughout the recruitment and selection process. Upon request, Mastermind Toys will, in consultation with the applicant, determine the nature of any accommodation that may be required.

We sincerely thank all applicants for their interest in Mastermind; however only those selected for an interview will be contacted.

Barrie, Ontario

Shift Leader

Location: 488 Bayfield Street North Supercentre, Barrie

We are passionate about children's specialty toys! Our retail Toy Stores and website www.mastermindtoys.com are renowned for our selection of extraordinary children's toys, books & outstanding customer service. Mastermind is all about learning & we have great toys!

In our professional, dynamic environment we offer our staff many opportunities to learn & grow with us. We provide our employees with on-the-job sales & product knowledge training, we provide a lively, friendly work environment and are proud to offer our employees a generous personal discount.

If you are a high school graduate with at least one year experience in a retail key holder or shift leader role then keep reading!

Our shift leaders bring fun, learning and confidence to parents & children by providing an exceptional customer experience and contributing to the profitability, success and growth of the store. They oversee store operations, including shift task organization and store opening and closing duties, in conjunction with/or in the absence of management.

This is a great growth opportunity for someone looking to expand their leadership skills in a Part Time role. We are seeking individuals with flexible availability including days, evenings, weekends and holidays.

Responsibilities will include:

  • Interacting with customers to create the "Mastermind shopping experience"
  • Enthusiastically assisting customers with their product selections, relying on your customer service skills and the product knowledge you will learn
  • Participating in the creation of inviting, attractive merchandise displays & general store upkeep
  • Processing customers transactions thru the POS system
  • Receiving & merchandising incoming store inventory

We seek candidates who:

  • Have a high school diploma
  • Have at least 1 year experience in a key holder/shift leader role
  • Are outgoing, friendly and enjoy interacting with people
  • Share our passion for the best in children's specialty toys and books
  • Possess strong communication skills
  • Enjoy a fun-filled, fast paced environment
  • Are dedicated team players who will commit to our goal of creating an outstanding shopping experience for our customers
  • Are flexible and able to work a variety of shifts including weekdays, weekends, evenings and holidays

To apply for this position, please: E-mail your resume to employment@mastermindtoys.com  and indicate Barrie Shift Leader in the subject line.

Mastermind Toys is committed to accommodating applicants with disabilities throughout the recruitment and selection process. Upon request, Mastermind Toys will, in consultation with the applicant, determine the nature of any accommodation that may be required.

We sincerely thank all applicants for their interest in Mastermind; however only those selected for an interview will be contacted.

Hamilton, Ontario

Assistant Manager

Location: 2180 Rymal Road East, Hamilton

We seek an experienced Store Assistant Manager, preferably from a specialty retail environment, with at least one year in a leadership role that is able to support the development of our store. The successful candidate will demonstrate retail business understanding and the judgment and consistent approach required to lead and develop a productive sales team, in concert with the Store Manager. And of course, this individual will also share our belief in, and passion for, offering quality products and an unparalleled toy & book shopping experience.

Position Outline:

As the full time Assistant Manager of a brand new Mastermind store, you will provide leadership and day to day operations management and coaching for the store team. You will bring your enthusiasm & experience to a variety of day, evening and weekend shifts most particularly supporting the critical trading periods.

The primary responsibilities will include contributing as a member of the management team:

Sales and Leadership

  • Maximize the sales opportunities in the store
  • Create an exceptional customer service experience
  • Motivate and coach employees to meet their potential and our customer's needs
  • Participate in the creation and maintenance of an enticing shopping environment

Store Operations

  • Participate in the creation of employee schedules and shift zone coverage. Monitor floor coverage throughout the shift
  • Participate in the training and supervision of staff on relevant store operations including POS procedures, merchandising, inventory handling, loss prevention and safe work practices
  • In conjunction with Head Office, arrange for repairs and maintenance to keep the premises in top quality condition

Additional Considerations

  • A dedicated team player who is able to think on their feet, problem solve and diplomatically address concerns of customers
  • Excellent oral and written communication skills
  • Organized, energetic and able to adapt quickly to a fun-filled, fluid environment
  • Possess good time management skills, able to multi-task and align priorities with company values
  • A knowledge of child development is an asset
  • Computer literate using MS Office products

To apply:

If you are interested in this opportunity, please e-mail your resume to employment@mastermindtoys.com and type Hamilton Assistant Manager in your subject line.

Mastermind Toys is committed to accommodating applicants with disabilities throughout the recruitment and selection process. Upon request, Mastermind Toys will, in consultation with the applicant, determine the nature of any accommodation that may be required.

We sincerely thank all applicants for their interest in Mastermind; however only those selected for an interview will be contacted.

Hurontario, Ontario

Store Assistant Manager

Location: 26 Eglinton Avenue West , Hurontario

We seek an experienced Store Assistant Manager, preferably from a specialty retail environment, with at least one year in a leadership role that is able to support the development of our store. The successful candidate will demonstrate retail business understanding and the judgment and consistent approach required to lead and develop a productive sales team, in concert with the Store Manager. And of course, this individual will also share our belief in, and passion for, offering quality products and an unparalleled toy & book shopping experience.

Position Outline:

As the full time Assistant Manager of a brand new Mastermind store, you will provide leadership and day to day operations management and coaching for the store team. You will bring your enthusiasm & experience to a variety of day, evening and weekend shifts most particularly supporting the critical trading periods.

The primary responsibilities will include contributing as a member of the management team:

Sales and Leadership

  • Maximize the sales opportunities in the store
  • Create an exceptional customer service experience
  • Motivate and coach employees to meet their potential and our customer's needs
  • Participate in the creation and maintenance of an enticing shopping environment

Store Operations

  • Participate in the creation of employee schedules and shift zone coverage. Monitor floor coverage throughout the shift
  • Participate in the training and supervision of staff on relevant store operations including POS procedures, merchandising, inventory handling, loss prevention and safe work practices
  • In conjunction with Head Office, arrange for repairs and maintenance to keep the premises in top quality condition

Additional Considerations

  • A dedicated team player who is able to think on their feet, problem solve and diplomatically address concerns of customers
  • Excellent oral and written communication skills
  • Organized, energetic and able to adapt quickly to a fun-filled, fluid environment
  • Possess good time management skills, able to multi-task and align priorities with company values
  • A knowledge of child development is an asset
  • Computer literate using MS Office products

To apply:

If you are interested in this opportunity, please e-mail your resume to employment@mastermindtoys.com and type Hurontario Assistant Manager in your subject line.

Mastermind Toys is committed to accommodating applicants with disabilities throughout the recruitment and selection process. Upon request, Mastermind Toys will, in consultation with the applicant, determine the nature of any accommodation that may be required.

We sincerely thank all applicants for their interest in Mastermind; however only those selected for an interview will be contacted.

Hurontario, Ontario

Store Assistant Manager

Location: 26 Eglinton Ave W , Hurontario

We seek an experienced Store Assistant Manager, preferably from a specialty retail environment, with at least one year in a leadership role that is able to support the development of our store. The successful candidate will demonstrate retail business understanding and the judgment and consistent approach required to lead and develop a productive sales team, in concert with the Store Manager. And of course, this individual will also share our belief in, and passion for, offering quality products and an unparalleled toy & book shopping experience.

Position Outline:

As the full time Assistant Manager of a brand new Mastermind store, you will provide leadership and day to day operations management and coaching for the store team. You will bring your enthusiasm & experience to a variety of day, evening and weekend shifts most particularly supporting the critical trading periods.

The primary responsibilities will include contributing as a member of the management team:

Sales and Leadership

  • Maximize the sales opportunities in the store
  • Create an exceptional customer service experience
  • Motivate and coach employees to meet their potential and our customer's needs
  • Participate in the creation and maintenance of an enticing shopping environment

Store Operations

  • Participate in the creation of employee schedules and shift zone coverage. Monitor floor coverage throughout the shift
  • Participate in the training and supervision of staff on relevant store operations including POS procedures, merchandising, inventory handling, loss prevention and safe work practices
  • In conjunction with Head Office, arrange for repairs and maintenance to keep the premises in top quality condition

Additional Considerations

  • A dedicated team player who is able to think on their feet, problem solve and diplomatically address concerns of customers
  • Excellent oral and written communication skills
  • Organized, energetic and able to adapt quickly to a fun-filled, fluid environment
  • Possess good time management skills, able to multi-task and align priorities with company values
  • A knowledge of child development is an asset
  • Computer literate using MS Office products

To apply:

If you are interested in this opportunity, please e-mail your resume to employment@mastermindtoys.com and type Hurontario Assistant Manager in your subject line.

Mastermind Toys is committed to accommodating applicants with disabilities throughout the recruitment and selection process. Upon request, Mastermind Toys will, in consultation with the applicant, determine the nature of any accommodation that may be required.

We sincerely thank all applicants for their interest in Mastermind; however only those selected for an interview will be contacted.

Burlington, Ontario

Sales Associate

Location: 1035 Brant Street , Burlington

We are passionate about children's specialty toys! Our retail Toy Stores and website www.mastermindtoys.com are renowned for our selection of extraordinary children's toys, books & outstanding customer service. Mastermind is all about learning & we have great toys!

In our professional, dynamic environment we offer our staff many opportunities to learn & grow with us. We provide our employees with on-the-job sales & product knowledge training, we provide a lively, friendly work environment and are proud to offer our employees a generous personal discount.

We seek Sales Associates

Mastermind Sales Associates bring fun, learning and confidence to parents & children by providing an exceptional in-store customer experience and shopping environment.

We are seeking individuals who have flexibility to work a variety of shifts particularly daytime schedules.

Responsibilities will include:

  • Interacting with customers to create the "Mastermind shopping experience"
  • Enthusiastically assisting customers with their product selections, relying on your customer service skills and the product knowledge you will learn
  • Participating in the creation of inviting, attractive merchandise displays & general store upkeep
  • Processing customers transactions thru the POS system
  • Receiving & merchandising incoming store inventory
  • Participating in the store opening and closing procedures

We seek people who:

  • Are outgoing, friendly and enjoy interacting with people
  • Share our passion for the best in children's specialty toys and books
  • Possess strong communication skills
  • Enjoy a fun-filled, fast paced environment
  • Are dedicated team players who will commit to our goal of creating an outstanding shopping experience for our customers
  • Are flexible and able to work a variety of shifts including weekdays, weekends, evenings and holidays
  • Helpful, but not essential are: knowledge of child development and /or a flair for building - trikes, bikes, wagons and more!

To apply for this position, please: E-mail your resume to employment@mastermindtoys.com  and indicate Burlington Sales Associate in the subject line.

Mastermind Toys is committed to accommodating applicants with disabilities throughout the recruitment and selection process. Upon request, Mastermind Toys will, in consultation with the applicant, determine the nature of any accommodation that may be required.

We sincerely thank all applicants for their interest in Mastermind; however only those selected for an interview will be contacted.

Owen Sound, Ontario

Sales Associate

Location: 1969 16th Street East, Owen Sound

We are passionate about children's specialty toys! Our retail Toy Stores and website www.mastermindtoys.com are renowned for our selection of extraordinary children's toys, books & outstanding customer service. Mastermind is all about learning & we have great toys!

In our professional, dynamic environment we offer our staff many opportunities to learn & grow with us. We provide our employees with on-the-job sales & product knowledge training, we provide a lively, friendly work environment and are proud to offer our employees a generous personal discount.

We seek Sales Associates

Mastermind Sales Associates bring fun, learning and confidence to parents & children by providing an exceptional in-store customer experience and shopping environment.

We are seeking individuals who have flexibility to work a variety of shifts particularly daytime schedules.

Responsibilities will include:

  • Interacting with customers to create the "Mastermind shopping experience"
  • Enthusiastically assisting customers with their product selections, relying on your customer service skills and the product knowledge you will learn
  • Participating in the creation of inviting, attractive merchandise displays & general store upkeep
  • Processing customers transactions thru the POS system
  • Receiving & merchandising incoming store inventory

We seek people who:

  • Are outgoing, friendly and enjoy interacting with people
  • Share our passion for the best in children's specialty toys and books
  • Possess strong communication skills
  • Enjoy a fun-filled, fast paced environment
  • Are dedicated team players who will commit to our goal of creating an outstanding shopping experience for our customers
  • Are flexible and able to work a variety of shifts including weekdays, weekends, evenings and holidays
  • Helpful, but not essential are: knowledge of child development and /or a flair for building - trikes, bikes, wagons and more!

To apply for this position, please: E-mail your resume to employment@mastermindtoys.com  and indicate Owen Sound Sales Associate in the subject line.

Mastermind Toys is committed to accommodating applicants with disabilities throughout the recruitment and selection process. Upon request, Mastermind Toys will, in consultation with the applicant, determine the nature of any accommodation that may be required.

We sincerely thank all applicants for their interest in Mastermind; however only those selected for an interview will be contacted.

Saskatchewan

Saskatoon South , Saskatchewan

Sales Associates

Location: 3011 Clarence Avenue South Unit 170, Saskatoon South

We are passionate about children's specialty toys! Our retail Toy Stores and website www.mastermindtoys.com are renowned for our selection of extraordinary children's toys, books & outstanding customer service. Mastermind is all about learning & we have great toys!

In our professional, dynamic environment we offer our staff many opportunities to learn & grow with us. We provide our employees with on-the-job sales & product knowledge training, we provide a lively, friendly work environment and are proud to offer our employees a generous personal discount.

We seek Sales Associates

Mastermind Sales Associates bring fun, learning and confidence to parents & children by providing an exceptional in-store customer experience and shopping environment.

We are seeking individuals who have flexibility to work a variety of shifts particularly daytime schedules.

Responsibilities will include:

  • Interacting with customers to create the "Mastermind shopping experience"
  • Enthusiastically assisting customers with their product selections, relying on your customer service skills and the product knowledge you will learn
  • Participating in the creation of inviting, attractive merchandise displays & general store upkeep
  • Processing customers transactions thru the POS system
  • Receiving & merchandising incoming store inventory

We seek people who:

  • Are outgoing, friendly and enjoy interacting with people
  • Share our passion for the best in children's specialty toys and books
  • Possess strong communication skills
  • Enjoy a fun-filled, fast paced environment
  • Are dedicated team players who will commit to our goal of creating an outstanding shopping experience for our customers
  • Are flexible and able to work a variety of shifts including weekdays, weekends, evenings and holidays
  • Helpful, but not essential are: knowledge of child development and /or a flair for building - trikes, bikes, wagons and more!

To apply for this position, please: E-mail your resume to employment@mastermindtoys.com  and indicate Saskatoon South Sales Associate in the subject line.

Mastermind Toys is committed to accommodating applicants with disabilities throughout the recruitment and selection process. Upon request, Mastermind Toys will, in consultation with the applicant, determine the nature of any accommodation that may be required.

We sincerely thank all applicants for their interest in Mastermind; however only those selected for an interview will be contacted.

Regina East, Saskatchewan

Store Assistant Manager

Location: 2820 East Quance Street , Regina East

We seek an experienced Store Assistant Manager, preferably from a specialty retail environment, with at least one year in a leadership role that is able to support the development of our store. The successful candidate will demonstrate retail business understanding and the judgment and consistent approach required to lead and develop a productive sales team, in concert with the Store Manager. And of course, this individual will also share our belief in, and passion for, offering quality products and an unparalleled toy & book shopping experience.

Position Outline:

As the full time Assistant Manager of a brand new Mastermind store, you will provide leadership and day to day operations management and coaching for the store team. You will bring your enthusiasm & experience to a variety of day, evening and weekend shifts most particularly supporting the critical trading periods.

The primary responsibilities will include contributing as a member of the management team:

Sales and Leadership

  • Maximize the sales opportunities in the store
  • Create an exceptional customer service experience
  • Motivate and coach employees to meet their potential and our customer's needs
  • Participate in the creation and maintenance of an enticing shopping environment

Store Operations

  • Participate in the creation of employee schedules and shift zone coverage. Monitor floor coverage throughout the shift
  • Participate in the training and supervision of staff on relevant store operations including POS procedures, merchandising, inventory handling, loss prevention and safe work practices
  • In conjunction with Head Office, arrange for repairs and maintenance to keep the premises in top quality condition

Additional Considerations

  • A dedicated team player who is able to think on their feet, problem solve and diplomatically address concerns of customers
  • Excellent oral and written communication skills
  • Organized, energetic and able to adapt quickly to a fun-filled, fluid environment
  • Possess good time management skills, able to multi-task and align priorities with company values
  • A knowledge of child development is an asset
  • Computer literate using MS Office products

To apply:

If you are interested in this opportunity, please e-mail your resume to employment@mastermindtoys.com and type Regina East Assistant Manager in your subject line.

Mastermind Toys is committed to accommodating applicants with disabilities throughout the recruitment and selection process. Upon request, Mastermind Toys will, in consultation with the applicant, determine the nature of any accommodation that may be required.

We sincerely thank all applicants for their interest in Mastermind; however only those selected for an interview will be contacted.

Home Office Opportunities

Toronto, Ontario

Support Service Analyst

Location: 415 Milner Avenue , Toronto

Job Purpose:

Provide first point of contact service for hardware and software support for all retail and NSC employees. Identify, and escalate to second level support technical issues for computer, point of sale, telephone, mobile technology, security and related technology systems and serve as communications liaison. Assist in a variety of store technology implementation activities.

Job responsibilities:

Solutions Support:

  • Respond to all calls and/or e-mail in a timely and professional manner according to the set criteria and customer service standards, from both store & NSC
  • Analyze the type of problem. Make determination as to problem resolution options; prioritize problems based on the impact to operations in the store, office operations and other calls being handled
  • Register and classify support incident in ticketing system
  • Execute actions and recovery routines as quickly as possible to restore service or satisfy request
  • Escalate issue to next level supervisor when documented processes do not address issue
  • Act as liaison between stores and NSC and 3rd party providers
  • Develop knowledge base of problem resolution, errors and where appropriate, workarounds, document workarounds, via supplied ticketing system
  • Make recommendations to management with respect to resolutions to ongoing issues, re-occurring system concerns or processes and possible permanent solutions

Additional key activities:

  • Assist others within the IT team to coordinate small store technology projects (new solutions, changes, upgrades, communication), liaison with Store Operations team where appropriate
  • Complete all logs and incident documentation as required
  • Participate with testing of new software and set up of new hardware, specifically as it relates to new store technology, implementations and rollouts
  • Participate in planning discussions when considering new technology developments, specifically at store level
  • Keep current all IT solutions procedures and processes
  • Monitor and keep up to date on relevant internal and external practices related to the job and understand the general goals and directions of the company

Job behaviours:

Team work & respect:

  • Work effectively & cooperatively with others to achieve goals
  • Establish & sustain positive working relationships; create community of mutual respect & spirit
  • Build trust; values others; treats others with respect
  • Demonstrate integrity

Customer service:

  • Make the needs of customers the primary focus of all actions
  • Take responsibility to promote & sustain productive customer relationships & loyalty
  • Understand targets, goals & take action to achieve
  • Support & consistently demonstrate the Mastermind Toys customer experience philosophy

Technical Proficiency:

  • Able to understand technical concepts & apply understanding to practical process
  • Deliver, organized, systematic approach across all responsibilities
  • Effectively communicate technical information to the non-technical
  • Demonstrate sound judgement to routine and non-routine issues

Qualifications:

  • High school diploma required. Help desk or equivalent experience preferred
  • Previous retail experience (Mastermind preferred). Previous experience training and coaching staff.
  • Proficiency with end to end systems, point of sale applications and technology, communication networks, store operations and software applications in desktop environments (Windows 7 & Microsoft Office 2010+), databases and logging systems
  • Demonstrated aptitude to learn new technology
  • Good listening skills; ability to adapt responses appropriately based on the customers’ needs; respond politely and calmly; use clear non-technical language, speak concisely, and deal with customers so that conversations end on a positive note.
  • Strong organizational skills and time/self-management skills
    Demonstrated ability & interest to provide exceptional quality customer focused service
  • Strong & clear verbal and written communication skills.  French will be an asset

Working Relationships:

  • Reports to IT Support Services Manager
  • Provides service to and works in cooperation with retail team and National Support Centre staff
  • Interface with third party providers

Effort & Working Conditions:

  • Usually works standardized hours however will be required to alter work hours to provide service, complete projects, solve problems requiring immediate attention. Some shift work will be required e.g. 8a – 4p, 10a – 6p, 4p – 12a and rotating weekends and holidays
  • Required to carry a company supplied cellphone for after-hours store support
  • Mental effort & concentration required to use computer system, focus on solving issues and meeting customer expectations, supporting individuals from a distance; meeting deadlines
  • Works in comfortable office surroundings
  • May be required to travel to store locations using own vehicle

Toronto, Ontario

Digital Designer

Location: 415 Milner Avenue , Toronto

Department: Marketing

Reporting: Head of Creative Services

Job Purpose:

Specialist member of the design team executing various marketing and communication initiatives across various digital platforms.

Job responsibilities:

Digital Design

  • Work collaboratively with the creative team to provide & execute design solutions based on established strategy that are actionable and consistent with established brand, style, design elements and that deliver a user experience that is intuitive, exciting, aesthetically pleasing and productive for the business
    • Email communications:
      • create email layouts from concept
      • translate email layouts into actionable, responsive CSS/HTML viewable on multiple devices
      • work with stakeholders to ensure communications are delivered on time and to standard
    • Create online boutique(s)/shoppe(s) communicating product stories and supporting broader marketing campaigns:
      • apply UX principals
      • execute design strategy into actionable, responsive CSS/HTML viewable on multiple devices
      • maintain image support through the lifespan of campaign
    • Provide creative support for:
      • com initiatives including front page assets, brand imagery, exclusive promotions
      • store materials including signage, and campaigns
      • social posts, digital ads and related activities
    • Collaborate with stakeholders to manage image upload process for new website images, including weekly monitoring of photo location; acceptability of photo quality; coordinating upload process with vendor
    • Monitor projects, deliverables and timing with stakeholders to ensure completion to plan and quality standards

General:

  • Participate in the creation and/or review of photography and video assets; integrate assets into digital layouts as required. May  participate in product photography
  • Contribute to the establishment and execution of best practice for digital platform activities
  • Actively keep current on design, industry and competitive design and digital marketing trends 

Job behaviours

Team work & respect:

  • Work effectively & cooperatively with others to achieve goals
  • Establish & sustain positive working relationships; create community of mutual respect & spirit
  • Build trust; value others; treat others with respect. Demonstrate integrity

Customer service focus:

  • Make the needs of customers the primary focus of all actions
  • Take responsibility to promote & sustain productive customer relationships & loyalty
  • Understand targets, goals & take action to achieve
  • Support & consistently demonstrate the Mastermind Toys customer experience philosophy

Technical Proficiency:

  • Able to understand technical concepts & apply understanding to practical process
  • Deliver, organized, systematic approach across all responsibilities
  • Effectively communicate technical information to the non-technical
  • Demonstrate sound judgement to routine and non-routine issues

Creative Thinking:

  • See patterns/themes where others do not
  • Demonstrate originality & innovation

Qualifications

  • Post-secondary degree /diploma Graphic/Digital/Web Design or equivalent
  • 2 years digital design experience and implementation of multichannel campaigns. Developed portfolio of work.
  • Demonstrate creativity, design skill and ability to apply design principles (colour, layout etc) supporting brand/retail design  
  • Advanced proficiency with PC/Mac, Adobe Creative Suite (Illustrator, Photoshop, InDesign, Dreamweaver etc…).
  • Working knowledge in UX/UI principals. Strong understanding and proficiency using HTML and CSS.
  • Retail design experience an asset
  • Able to manage multiple design projects and priorities in a fast-paced, retail environment
  • Able to successfully collaborate and work in an active, fast-paced team environment
  • Excellent written and verbal communication skills

Working Relationships

  • Reports to Head of Creative Services
  • Work with a variety of department stakeholders and in cooperation with various departments in the National Support Centre office and store team

Effort & Working Conditions

  • Works standard hours; however will be required to alter work hours from time to time to provide service, complete projects, solve problems requiring immediate attention
  • Mental effort & concentration required to collaborate to create concepts, plan & implement, and focus on accuracy and detail
  • Works in comfortable office surroundings